Museums and heritage

Physical and digital interpretation installations for museums and heritage sites

We design and produce the installations that make an exhibition design immersive, content included, for a museum, a monument, a collection or a venue in the making.

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Our installations

Six interactive installations for museums, to build into your visitor journey

01
Place it in time

Scale model and video mapping

A scale model of your site, whether a castle, a factory or an estate, with images projected onto its relief to show how it changed over time or how it works.

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02
Feel it

Immersive room

Content projected onto the walls and floor, with its own sound. We produce it, and the same equipment can host new content from season to season.

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03
Live it from the inside

Simulator and virtual reality

A real object on a motion platform: a saddle, handlebars, a cockpit. With or without a headset, visitors experience the scene in virtual reality or on a large screen.

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04
Converse

Interactive kiosk and AI avatar

A character from your story, a king, a founder or a master craftsman, who answers visitors from a knowledge base you have approved.

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05
Understand by doing

Models and hands-on exhibits

A mechanism visitors operate themselves to understand it, with no screen: a loom, a cutaway engine, a press.

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06
Go deeper

Museum app and audio guide

A QR code opens the object's page and its audio guide on the visitor's phone: a visitor app in the browser, with nothing to install.

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Content

Reconstructing a lost place

  1. The sources
    surveys, archives and studies entrusted to us by your scientific team
  2. The reconstruction
    3D, images and video, approved step by step by your specialists
  3. The place given back to visitors
    through projection mapping, virtual reality or the visitor app
Evocation of an imaginary fortress · AI-generated content
Our scope

What we do on an exhibition project

Design

Interactive scenarios, multimedia writing, interfaces, art direction.

Audiovisual production

Illustration, 3D, animation, video, sound and voice.

Development

Interactive exhibits, conversational AI, virtual reality, apps and the venue's website.

Models and objects

Models, mechanisms and simulators, built for heavy use.

Hardware

Projectors, screens, headsets and sound: we specify them and calibrate our content on site.

Commissioning and support

Acceptance testing, training for your teams, maintenance and updates.

Our approach

From scoping to operation

01

Scoping

What each installation needs to get across, to whom, and within what budget.

02

Design

Scenarios, interfaces and a 3D preview in your space, approved before fabrication.

03

Prototype

A first installation tested with visitors or your teams, before production starts.

04

Production

Content, development, fabrication, hardware preparation.

05

Installation and handover

On-site calibration, acceptance testing, training for your teams, snagging.

06

Operation

Maintenance, updates, new sequences and new languages.

A venue to create, a collection to open to the public, an exhibition or a public tender?

Send us your programme, a few photos or just a few lines: we reply within 48 working hours.

Let's talk about your project
Case study

Nîmes la Romaine, the visitor app for the Roman monuments

For Aura (ex-EDEIS), METASENSE built the Nîmes la Romaine visitor app: it opens from a QR code, in the browser, with no download.

  • The Roman monuments modelled in 3D and in augmented reality
  • Multilingual AI-driven storytelling and a treasure hunt
  • A content management tool for the site's teams
Nîmes la Romaine, for Aura (ex-EDEIS): the monuments modelled in 3D for the visitor app
Accessibility

Accessibility, built in from the design stage

Accessibility is decided for each installation and checked during acceptance testing with your teams.

  • Subtitles and transcripts
    On every voice, every film, every answer from the character.
  • Audio description
    So that blind and partially sighted visitors can follow what the image shows.
  • French Sign Language (LSF)
    Signed videos in the apps and on the screens.
  • Easy to read and understand
    Easy Read texts, alongside the standard texts.
  • Controls at wheelchair height
    Consoles, screens and hands-on exhibits usable from a seated position.
  • Contrast and text size
    Legible from a distance. On apps, RGAA (French accessibility standard) criteria checked during acceptance testing.
  • Multiple languages
    Visitors choose their own on spoken or written installations.
  • Low-stimulus versions
    No motion and no sudden lighting effects, for visitors with sensory sensitivities or prone to motion sickness.
  • Tested with visitors
    Where possible, the prototype is tested by visitors with disabilities.
Frequently asked questions

Your questions about our digital cultural mediation installations

What is an interpretation installation?

An interpretation installation is a tool set up in a museum or a heritage site to help visitors understand a collection, a place or a body of knowledge. It can be physical, like a model you operate by hand, or digital, like a projection, a simulator, a kiosk or an audio guide. Its digital side falls under digital cultural mediation.

How much does an interpretation installation cost?

The price of an interpretation installation depends on the installation itself, the content to produce (3D, video, voice), fabrication and hardware, the number of languages and how it will be operated. METASENSE prices it after an initial conversation, and a project can start with a single installation. For budgets by technology, see our comparison of immersive technologies for museums.

How long does it take to create an interpretation installation?

An interpretation installation takes a few weeks for a museum app and its audio guide, and several months for an immersive room or a model with video mapping. The schedule is planned backwards from your opening date, with a prototype before production.

Do you do immersive exhibition design?

METASENSE designs and produces the immersive and interactive installations within an exhibition design. The exhibition design itself, meaning the space, the visitor route and the furniture, is the exhibition designer's job; lighting belongs to the lighting designer, and installing the hardware to the AV integrator. We work with them from the first sketches.

How do you start an interpretation project without an exhibition designer or a museum?

An interpretation project without an exhibition designer or a museum starts with an initial conversation about your collection or subject, your audiences and your budget. The approach is the same for a private collection, a foundation, a company or a venue in the making. Together we estimate the share of the budget that goes to the installations, and we tell you which professionals to bring in, and when: a curator or a museographer for the narrative, an architect, an exhibition designer, a fit-out contractor, a lighting designer, an AV integrator.

Do you respond to public tenders?

Yes. METASENSE bids on the multimedia lot of a museum project, or as part of a consortium led by an exhibition designer. Putting a team together? Send us the tender documents: we will quickly tell you whether we can respond, and in what form.

How are the models and mechanisms made?

METASENSE designs and models the scale models and mechanisms, then takes responsibility for their fabrication. They are built for heavy use, with replaceable wear parts.

How do you control what an AI tells visitors?

The AI avatar answers from a knowledge base that we build with you and that your teams or experts approve. It is set up to say it does not know rather than improvise, its answers cite their source, and the questions visitors ask are reviewed to enrich the knowledge base. Our article on the museum AI curator explains this method in detail.

How many visitors can an installation handle?

The capacity of an interpretation installation depends on its type. A model with video mapping or an immersive room is watched in groups. A simulator takes one visitor at a time, a kiosk one visitor or one family. Together we size the number of stations and the length of the sequences to the throughput expected at peak times.

Does video mapping work in a lit room?

Mapping on a model, which projects images aligned to its relief, works if the light around the model is controlled. We agree on this with the exhibition designer and the lighting designer, we choose the projector's brightness, and we preview the result before fabrication.

What is a sound shower?

A sound shower is a directional speaker hung above the visitor: the sound is concentrated in the area just below it. Visitors listen without headphones, without disturbing the rest of the room.

Is virtual reality suitable for all audiences?

Virtual reality headsets are intended for teenagers and adults, in line with their manufacturer's recommendations. For younger visitors, the simulator works without a headset, in front of a large screen. We plan short sessions, a motion-free version, a mirror screen for accompanying visitors, and cleaning of the headsets between visitors.

Will we be able to change the content without you?

Yes for the text, media and languages of the screens, museum apps and audio guides: your teams publish them from a content management tool. A new projected sequence goes through us.

What costs should we plan for once an interpretation installation has opened?

Once open, an interpretation installation requires maintenance and warranty, hosting for the apps and the content management tool, usage costs for the character's AI, and replacement of wear parts and headsets. We price these in the proposal, separately from production.

Contact

Let's talk about your project

Tell us what you want visitors to understand, and who they are. You deal directly with the team that will design your installations. METASENSE is a Creative Tech agency based in Vélizy-Villacoublay (Yvelines), France.

  • 01
    An initial conversation about your venue or collection, your audiences, your programme and your timeline.
  • 02
    A proposal: the installations, the content, the hardware, the costing, and what falls to the other professionals on the project.
  • 03
    A schedule built around your opening date.
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We reply within 48 working hours.

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