Support for Grand Angoulême on agentic workflows. From talk to practice, Metasense trained the teams to co-build AI agents that streamline internal processes and automate workflows.
Introduce the metropolitan authority's teams to agentic workflows in order to improve their internal processes. The task: make complex AI concepts clear and actionable for public-sector staff.
Strategy
A two-part teaching format: a talk on co-building intelligent workflows, followed by a hands-on workshop focused on immediate use of LLMs and automation tools.
Identity
A collaborative, forward-looking approach. The aim was to demystify AI by presenting it as an operational partner ("the agent") able to simplify complex tasks and automate business flows.
Application
A theory session and a hands-on technical workshop. Focus on the structure of agentic chains and the practical use of LLMs to change working methods and improve service efficiency.
Results
A strategic step up in skills for the teams. The authority now has the methodological keys to rethink its processes and deploy AI agents dedicated to public service performance.
